Shipping Policy

 

Processing Times

• Orders are processed within 2–3 business days (excluding weekends and holidays).

• You’ll receive a confirmation email with tracking information once your order has shipped.

 

Shipping Rates & Delivery

• Shipping rates are calculated at checkout based on your location and order size.

• Free standard shipping is automatically applied to all U.S. orders over $150 (after discounts, before taxes).

• Standard delivery times within the U.S. are typically 3–7 business days after processing.

• Expedited options may be available at checkout.

 

International Shipping

• At this time, we do not ship internationally. 

• International customers are responsible for any customs duties, taxes, or fees once the shipment arrives in their country.

 

Order Issues

• Please ensure your shipping address is correct at checkout. Frullato is not responsible for lost or delayed shipments due to incorrect addresses.

• If your order is lost, damaged, or delayed by the carrier, contact us at support@frullato.com within 7 days of delivery so we can help.

 

Wholesale Orders

• Wholesale/B2B shipping timelines and terms may vary and are outlined in your sales agreement.